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Terms and Conditions

General Terms and Conditions
This web-site is intended to be a friendly, enjoyable and useful experience, but as with anything concerning any kind of transactions there are risks involved and we strongly advise you to understand all of these terms before joining. If you spot a listing that you feel is violating the general terms and conditions of this web-site as stated below please let us know by contacting us.

1. Our Website

1.1 Your use of this website and any service contained within constitutes acceptance by you of these Terms & Conditions.
1.2 Any reference to “you” refers to you as a user of this website.
1.3 Any reference to “us” refers to Ltd, 26 Catsey Wood, Bushey Heath, Herts WD23 4HS
1.4 Any reference to this “website” refers to the website address and such other locations where it may be hosted or featured where the entire website or elements of the website are hosted or featured by our partners.

2. Eligibility

2.1 You must be a minimum age of 18 to register with and use this website. Furthermore you must be able to enter into legally binding contracts. By registering and using this website you warrant that you are 18 or older, have the capacity to enter into contracts and understand your obligations under these Terms & Conditions.
2.2 You will not be eligible to use this website if you have previously been banned from using it and a ban is currently still in place, or where you have been suspended and a suspension is still in place.

3. Registration

3.1 As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate, not misleading and relates to you. You cannot create an account or username & password using the names and information of another person or using words that are the trademarks or the property of another party (including ours), or vulgar, obscene or in any other way inappropriate. We reserve the right with or without notice to suspend or terminate any account in breach.
3.2 If for any reason you suspect that your username & password has been disclosed to or obtained by another par you should contact us immediately. Please note that we never contact users requesting them to confirm their username & password or other details.

4. Specific Auction Rules

4.1 As a user you agree not to do any of the following:
1. Advertise holiday rentals in inappropriate categories on the website.
2. Advertise any holiday rental deemed inappropriate by us, see Schedule 1 below.
3. Breach any local laws with regard to holiday rentals advertised or sold.
4. Fail to pay for any holiday rental purchased by you, whether sold at a fixed price or auction. This excludes where the seller materially alters the terms of the sale after you have bid or agreed to purchase, or where the holiday rental is not as described or where the seller’s identity cannot be clearly authenticated.
5. Fail to deliver any holiday rental where the sale has been agreed, unless the buyer cannot meet the terms of sale agreed, or where the buyer’s identity cannot be clearly authenticated.
6. Manipulate the bidding process or price of any holiday rental, including (but not limited to) bidding for your own holiday rental, working in conjunction with others to bid-up holiday rental listings, entering high bids and then withdrawing them, or any other form of manipulation or concerted action to distort the auction process whether related to your own holiday rental or those of another user.
7. Seek to avoid the payment of auction fees owed to us or manipulate the fee structure or fee payment process in any way.
8. Use or harvest data provided by other users in a way that they would object to.
9. Use data provided by other users for purposes other than contacting them via the website.
10. Abuse, harass, threaten, stalk, defame or in anyway seek to violate the rights of another user or third party.
11. Encourage illegal activity or activity that violates the rights of other users or third parties, whether individuals or organisations.
12. Supply or post content or advertisements calculated to deliberately mislead other users or third parties, including content falsely made to appear from or be endorsed by us.
13. To pose as another user, third party or organisation or Ltd employee for the purposes of obtaining user or third party information.
14. To transmit or transfer any viruses, trojans, worms or any other malicious programs or code intended to spy on, gain control over, disrupt, destroy or in any other way impair any computer hardware or software or any other equipment.
15. Attempt to gain access to our servers or other equipment in order to disrupt, impair, overload or otherwise hinder or compromise the safety, security or privacy of any of the services provided by or relied upon by us and other users.
16. Reframe or repurpose the website or any content on it or remove or obscure any notices or advertising provided by us on the website.
17. Advertise any item, which infringes the trademark, patent, trade secret or any other proprietary right of a third party or infringes any intellectual property law.
18. Send junk or spam email or emails or posts promoting pyramid schemes, chain letters or any other activity that invites users and others to participate in wasting their time and/or money.
19. Use any robot, spider, scraper or other technical means to access the website or content on the website.
4.2 If you breach these Terms & Conditions by sending any unsolicited bulk email, (spam) or any other bulk communications to users your actions will cause harm to us and to the website. Such harm is difficult to quantify and as such you agree to pay us the sum of £50 for each and every individual email or other communication sent to a user or third party.
4.3 The above list is not intended to be exhaustive. We reserve the right to remove (with or without notice) content and suspend or terminate (with or without notice) the account of any user who in our sole judgment is in breach of the rules or the spirit of the rules.

5. Content Ownership

5.1 As a user you retain all ownership rights to content provided by you.
5.2 By submitting, posting or displaying your content on the website you agree to grant a non-exclusive royalty-free licence to us to use, modify, publicly perform, publicly display, reproduce and distribute such content on the website.This allows us to place your content on the website and let all users, whether registered or not to view your content.It also allows us to compress or alter the size of any files you may post to ensure that they can be readily displayed for other users.
5.3 This licence is also royalty-free, which means that the content is provided free of charge to us and we will not pay for the content or account for any advertising revenue generated on the website or on any specific content pages.
5.4 This licence also applies worldwide because the website can be accessed from anywhere in the world, at any time.
5.4 Also as part of the licence you warrant that any content provided by you does not belong to a third party whose rights have been violated by the content being posted on to the website. Furthermore if any content is owned by a third party you agree to pay all royalties and damages owed to that party, without seeking any contribution from us.

6. Copyrighted Material

6.1 We do not condone or encourage in any way the posting of copyrighted or proprietary content or information by any users who are not the legal owners of such content.
6.2 Where notified of such breaches by the owner of such content we will remove the content from the website as soon as practicable. But only where we can reasonably ascertain the true owner of such content.
6.3 If as the owner of such content you believe that your rights have been infringed you should contact us as soon as possible and provide all relevant information in writing.

7. Content Monitoring

Users can freely add content to the website. We do not monitor or assume any responsibility for content posted to the website. If at any time we decide to monitor the website on any occasion it does not mean that we assume any future responsibility for monitoring the website, removing any content or the conduct of any users.

8. Fees

8.1 The fee structure for using this website is a follows:

Listing your holiday rental on is free. If the holiday rental sells in auction a final sale value fee of 8% will be charged. If you should choose to use the buy it now option a fee of 10% will be charged.

Owners who sell over a certain value will receive % discounts depending on volume of sales. In order to qualify, you must also achieve a 98% customer feedback score. You will be invited to join by

£2000 in sales revenue
15% on fees
£3000 in sales revenue
20% on fees
£4000 in sales revenue
25% on fees

For owners with more than 5 holiday rental properties or businesses a separate fee structure will apply:

A monthly or yearly subscription will be offered, and in return discount fees will be applied.

£9.99 a month/£100 per year
5% fee in auction
8% fee BuyNow
£29.99 a month/£250 per year
3% fee in auction
5% fee BuyNow

All fees will be invoiced immediately by email, on completion of the auction or agreement to the buy now pricing and should be paid via our secure payment page on our website.

Customers purchasing through the site will not be charged for the service.

8.2 All fees will be charged in GB Pounds. However our payment partner will convert this to local currency at that day’s rate.
8.3 You are responsible for paying all such fees. Failure to pay fees due may mean that we seek to collect fees owed by other means, including (but not limited to) invoicing, use of collection agencies and legal action where we deem it appropriate.
8.4 We reserve the right to change both fees and fee structures on giving you 7 days notice of any such change.

9. Tax

9.1 You are responsible for paying all taxes incurred from using this website and generating profits from such use.
9.2 We will cooperate fully when requested with all government agencies and bodies responsible for assessing and collecting such taxes.

10. Suspension Termination or Downgrading

10.1 We may suspend or terminate your user account and all content and materials associated with it at any time where these Terms & Conditions have been breached. Such suspension or termination can be with or without notice. As a user you can choose to suspend or terminate your account at any time and are free to remove any content you have created on termination.
10.2 It is our sole decision whether to suspend or terminate any user account. In the case of suspension it is also our sole decision was to when (or if) a suspended account will be reactivated.
10.3 Various clauses within these Terms & Conditions are designed to survive and continue after suspension or termination, including (but not limited to) clauses 5, 8, 9, 13 and 14.
10.4 Where we operate a voting, points or any other form of reputation system we can at our sole discretion and with or without notice remove votes, points or otherwise downgrade your reputation where these Terms and Conditions or any other rules we operate on the website from time to time have been breached.

11. Access

We take all reasonable steps to ensure that the website is available and functioning fully at all times. However, we do not accept any responsibility for "down-time" or poor performance of our fileservers or where the website is unavailable for any other reason, whether within or outside our direct control.

12. Disclaimer

12.1 We are not responsible for the accuracy of any content on the website, nor any advertisements placed on the website.
12.2 We are not responsible for any links to third party websites from the website and the inclusion of any link does not imply an endorsement of a third party website by us.

13. Limitation of Liability

13.1 Nothing in these Terms & Conditions excludes our liability for death, personal injury or fraudulent misrepresentation due to the negligence of us, our employees, officers or third party partners.
13.2 We shall not be liable for any indirect, consequential, exemplary, incidental, special or punitive damages, including loss of profit.
13.3 We do not directly monitor advertisements, listings or transactions; therefore we cannot guarantee the following:

1. The accuracy of any advertisements or listings.
2. The ability of the seller to sell any holiday rental.
3. The ability of the buyer to buy any holiday rental.
4. Whether any transaction will actually be completed.

13.4 In any event our liability and that of our employees, officers and third party partners shall be limited in any 12 month period to the total website fees incurred by you in relation to the matter subject to the liability or to a payment of £100, whichever is the greater sum.

14. Indemnity

You agree to indemnify and hold us and our subsidiaries, affiliates and partners and their respective officers and employees harmless from any loss, fines, fees, liability or claim made by any third party arising from your breach of these Terms & Conditions whilst using the website or any other service provided by us.

15. Privacy

Use of the website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by this reference.

16. No Agency

Nothing in this agreement is intended to or implies any agency, partnership, joint venture, employee/employer relationship or any other similar relationship.

17. Severability

The foregoing paragraphs, sub-paragraphs and clauses of these Terms & Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.

18. Waiver

Failure by us to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.

19. Entire Terms & Conditions

These Terms & Conditions set out the entire agreement and understanding between you and us. We reserve the right to change these Terms & Conditions at any time, without giving notice to you.

20. Jurisdiction

These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts. Your statutory rights are unaffected.

Schedule 1

Banned Items

The following is a list of banned items that cannot be advertised in any way, sold or bought on the website, (this list is subject to change without notice):

Adult material or services
Animals or animal parts
Counterfeit currencies, stamps or documents
Counterfeit clothing, watches or any other items passed off as originals
Credit cards or any other type of financial card
Drugs and drug equipment
Firearms (including imitation or replica firearms)
Human parts or remains
Items from endangered species (including ivory) or items made from such
Mailing or email lists
Personal or intimate clothing
Personal information or documentation
Pyramid or multi-level marketing schemes of any kind
Recalled items (where manufacturer or original seller has recalled the item)
Security IDs or badges
Shares or securities
Stolen property of any kind
Uniforms or insignia (excluding school uniforms or play uniforms for children)
Unlicensed software
Tickets (events)
Tobacco products of any kind

Last updated 25th January 2011